risingempire

Privacy Policy

Last updated: 15 January 2026

Data Controller Information

This privacy policy applies to risingempire SARL, a company registered in Luxembourg with registration number RCSB976431 and VAT number LU97253682. Our registered office is located at Avenue de la Gare 41, 4508 Esch-sur-Alzette, Luxembourg.

For any privacy-related enquiries, please contact us at privacy@risingempire.world or call +352 23226054.

Data Collection

The data we collect depends on how you interact with our website and services. We collect personal information that you provide directly to us, such as when you contact us, request information about our services, or use our analytics platform. This may include your name, email address, phone number, company information, and any other details you choose to share with us.

We also automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and timestamps of your interactions. This data collection helps us understand how our website is used and improve our services.

How We Use Your Information

We use your personal data for several legitimate business purposes. How we use your information depends on the services you use and your relationship with risingempire. Specifically, we use of your data to provide and maintain our services, respond to your enquiries and customer service requests, send you technical notices and support messages, and communicate with you about our services, features, and policy updates.

We may also use your information to personalise and improve your experience, conduct research and analysis to better understand our customers, detect and prevent fraud or security issues, and comply with legal obligations and protect our rights and interests.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Our website uses various types of cookies including necessary cookies for basic functionality, analytics cookies to understand website usage, functional cookies to remember your preferences, and marketing cookies for advertising purposes. For detailed information about our cookie usage, please review our Cookie Policy.

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your personal data for specific purposes, such as marketing communications.
  • Contract: When processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, security purposes, or direct marketing, provided your interests and rights do not override these interests.
  • Legal Obligation: When processing is necessary to comply with legal obligations to which risingempire is subject.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this privacy policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you, provided they agree to keep this information confidential.

We may also disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, protect our or others' rights, property, or safety, or when required by legal process or governmental authorities.

International Data Transfers

Your personal data may be transferred to and processed in countries other than your country of residence. When we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission or adequacy decisions.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of data and the purpose for which it was collected. For example, we typically retain contact form submissions for up to three years, website analytics data for up to 26 months, and customer account information for the duration of the business relationship plus any legally required retention period.

When determining retention periods, we consider factors such as the nature and sensitivity of the data, legal and regulatory requirements, and our legitimate business needs. Once the retention period expires, we securely delete or anonymise your personal data.

Your Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data. These include the right to access your personal data and receive information about how we process it, the right to rectify inaccurate or incomplete personal data, the right to erase your personal data in certain circumstances, and the right to restrict processing of your personal data in specific situations.

You also have the right to data portability, allowing you to receive your personal data in a structured, commonly used format, and the right to object to processing based on legitimate interests or for direct marketing purposes. Where we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@risingempire.world. We will respond to your request within one month, though this may be extended by up to two months for complex requests.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last updated" date at the top of this policy and, where appropriate, provide additional notice such as email notification.

We encourage you to review this privacy policy periodically to stay informed about how we protect your personal data.

Supervisory Authority

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with a supervisory authority. In Luxembourg, the relevant authority is the Commission Nationale pour la Protection des Données (CNPD). You can find more information at cnpd.public.lu.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

For general enquiries, you can also contact us at contact@risingempire.world.